The Charles Town Utility Board Public Water System, (PWS) ID WV3301905, will temporarily convert the disinfectant used in the distribution system from chloramine to free chlorine. The conversion will begin on July 5, 2021 and continue through July 9, 2021. During this period, you may experience taste and odor changes associated with this type of temporary disinfectant conversion.
Public water systems are required to properly disinfect their water and maintain an adequate disinfectant residual in the distribution system. Chloramine, free chlorine combined with ammonia, is widely used as a disinfectant because it persists for long periods while also limiting the formation of disinfection by-product contaminants. Prolonged use of chloramine coupled with other factors that can affect water quality, such as high temperatures or stagnation of water, may result in the growth and/or persistence of organic matter within the pipes of the distribution system, which may hinder the ability to maintain an adequate disinfectant residual. A temporary conversion to free chlorine, partnered with flushing activities, helps to rid distribution pipes of this organic matter and improve the quality of your water overall.
During the period from July 5, 20201 to July 9, 2021 customers may experience a brief period of noticeable change in the taste or smell of the water. This is a normal part of the process and the water is safe to use.
Updates will be posted on the CTUB website, www.ctubwv.com.
Should you have any questions, please do not hesitate to contact our office at (304) 725-2316.