Charles Town Utility Board

Charles Town Utility Board Welcomes You!

The Charles Town Utility Board was created in 1998 by the City of Charles Town City Council upon the issuance of Combined Waterworks and Sewerage System Revenue Bonds under Article 147 of the Codified Ordinances of the City. The Utility Board consists of five persons, one of whom is the City Manager of the City, and one of whom is a registered professional engineer or graduate civil engineer. The remaining Board members shall be citizens and residents of the City, of outstanding reputation, ability and integrity. The Board is committed to providing quality drinking water and has become a leader in meeting the Chesapeake Bay standards in the treatment of wastewater.

Upcoming Critical Dates

Nov 1st

November Bills Mailed

Nov 3rd

Office Closed for Election Day

Nov 9th

October Bill Delinquent Disconnections

Nov 11th

Office Closed for Veteran’s Day

Nov 16th

ACH from Bank Account for November Bill

Nov 18th

Special Board Meeting

Nov 21st

November Bills Due

Nov 26th

Office Closed for Thanksgiving

Nov 27th

Office Closed for Thanksgiving

Dec 1st

December Bills Mailed

News and Notices

A new board meeting packet is ready to view!

October 23, 2020

The October 28, 2020 regular board meeting revised packet is ready to view on our website. Click here to view.

Public Attendance at Board Meetings

October 12, 2020

In light of Governor Justice’s Executive Order 9-20 prohibiting gatherings of more than 10 individuals, the public will not be admitted to the meeting room but is invited to attend…

COVID-19 Status Update

October 12, 2020

In accordance with the WV Public Service Commission General Order No. 262.5 dated June 17, 2020, the Charles Town Utility Board will return to normal operations on July 1, 2020.…

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Community

Need assistance with a delinquent utility bill?

October 22, 2020

We are continuing to work with customers facing financial hardships to establish payment arrangements. We offer contracts for deferred payment plans in most cases. Please contact our office at (304)…

The Consequences of Tampering with Utility Services

October 12, 2020

By Lisa Bailey, Technical Analyst, Engineering Division, Public Service Commission of West Virginia What can a utility do when finding a customer has tampered with utility services? What can a…

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