Charles Town Utility Board Welcomes You!

The Charles Town Utility Board was created in 1998 by the City of Charles Town City Council upon the issuance of Combined Waterworks and Sewerage System Revenue Bonds under Article 147 of the Codified Ordinances of the City.  The Waterworks and Sewerage System of the City was combined into a single undertaking (the “System”).  The supervision, management, control and operation of the System is vested in the Charles Town Utility Board (the “Utility Board”).

Our mission is to provide reliable water and sewer services that protect public health and the environment with financial accountability, regional stewardship, and superior customer service.

Upcoming Critical Dates

Jun 21st

Office Closed for West Virginia Day

Jun 21st

June Bills Due

Jun 23rd

Regular Board Meeting @4:00 pm

Jul 1st

July Bills Mailed

Jul 5th

Office Closed for Independence Day

Jul 12th

June Bill Delinquent Disconnects

Jul 13th

ACH From Bank Account for July Bill

Jul 14th

Regular Board Meeting @4:00 pm

News and Notices
Temporary Chlorine Conversion

June 15, 2021

The Charles Town Utility Board Public Water System, (PWS) ID WV3301905, will temporarily convert the disinfectant used in the distribution system from chloramine to free chlorine. The conversion will begin…

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A new board meeting packet is ready to view!

June 4, 2021

The June 9, 2021 regular board meeting packet is ready to view on our website. The meeting will begin at 4:00 PM. Click here to view.

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Charles Town Sewer Rate Adjustment Approved by City Council on May 3rd

May 5, 2021

New rates will be effective on or after May 15th and will include a 5% increase for Charles Town residents and a decrease of approximately 7.5% for JCPSD customers.  This…

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Don’t flush it. Trash it.

May 19, 2021

CTUB staff recently removed a giant clog of wipes and rags from a manhole in the system. Just a friendly reminder that toilets are not trash cans. Please help us…

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Tree Planting at Evitts Run Park

April 21, 2021

The Charles Town Utility Board was chosen by the City of Charles Town Tree Board to participate in the City’s second “Social Distancing Tree Planting” event this week. The City…

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April 6, 2021

Ways to Protect the Utility System Be mindful of what you flush down your toilet, that could lead to costly sewer backups in your home or in the sanitary sewer…

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