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Charles Town Utility Board Welcomes You!

The Charles Town Utility Board was created in 1998 by the City of Charles Town City Council upon the issuance of Combined Waterworks and Sewerage System Revenue Bonds under Article 147 of the Codified Ordinances of the City.  The Waterworks and Sewerage System of the City was combined into a single undertaking (the “System”).  The supervision, management, control and operation of the System is vested in the Charles Town Utility Board (the “Utility Board”).

Our mission is to provide reliable water and sewer services that protect public health and the environment with financial accountability, regional stewardship, and superior customer service.


Upcoming Critical Dates

Mar 10th

Regular Board Meeting @4:00 pm

Mar 15th

ACH From Bank Account for March Bill

Mar 15th

February Bill Delinquent Disconnects

Mar 21st

March Bills Due

Mar 24th

Regular Board Meeting @4:00 pm

Apr 1st

April Bills Mailed

News and Notices
A new board meeting packet is ready to view!

March 5, 2021

The March 10, 2021 regular board meeting packet is ready to view on our website. Click here to view.

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COVID-19 Update – Office now open to public

January 11, 2021

The Charles Town Utility Board public counters are now open effective January 11, 2021. We continue to encourage customers to utilize the drop box located outside of the office at…

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Public Attendance at Board Meetings

October 12, 2020

In light of Governor Justice’s Executive Order 9-20 prohibiting gatherings of more than 10 individuals, the public will not be admitted to the meeting room but is invited to attend…

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Community
Cold Weather Preparation

January 26, 2021

Is your home ready for the cold? It doesn’t take long for meters and pipes to freeze during cold temperatures, especially below 32 degrees. If your pipes or meter freeze,…

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4th Quarter Pipeline Newsletter

December 17, 2020

The 4th Quarter Pipeline Newsletter published by the West Virginia Public Service Commission is now available on their website. To view, click here.

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Need assistance with a delinquent utility bill?

October 22, 2020

We are continuing to work with customers facing financial hardships to establish payment arrangements. We offer contracts for deferred payment plans in most cases. Please contact our office at (304)…

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