Charles Town Utility Board Welcomes You!

The Charles Town Utility Board was created in 1998 by the City of Charles Town City Council upon the issuance of Combined Waterworks and Sewerage System Revenue Bonds under Article 147 of the Codified Ordinances of the City.  The Waterworks and Sewerage System of the City was combined into a single undertaking (the “System”).  The supervision, management, control and operation of the System is vested in the Charles Town Utility Board (the “Utility Board”).

Our mission is to provide reliable water and sewer services that protect public health and the environment with financial accountability, regional stewardship, and superior customer service.

Upcoming Critical Dates

Nov 26th

Office Closed for Thanksgiving

Nov 27th

Office Closed for Thanksgiving

Dec 1st

December Bills Mailed

Dec 9th

Regular Board Meeting

Dec 14th

November Bill Delinquent Disconnects

Dec 15th

ACH from Bank Account for December Bill

Dec 21st

December Bills Due

News and Notices
A new board meeting packet is ready to view!

November 13, 2020

The November 18, 2020 special board meeting packet is ready to view on our website. Click here to view.

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Public Attendance at Board Meetings

October 12, 2020

In light of Governor Justice’s Executive Order 9-20 prohibiting gatherings of more than 10 individuals, the public will not be admitted to the meeting room but is invited to attend…

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COVID-19 Status Update

October 12, 2020

In accordance with the WV Public Service Commission General Order No. 262.5 dated June 17, 2020, the Charles Town Utility Board will return to normal operations on July 1, 2020.…

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Need assistance with a delinquent utility bill?

October 22, 2020

We are continuing to work with customers facing financial hardships to establish payment arrangements. We offer contracts for deferred payment plans in most cases. Please contact our office at (304)…

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The Consequences of Tampering with Utility Services

October 12, 2020

By Lisa Bailey, Technical Analyst, Engineering Division, Public Service Commission of West Virginia What can a utility do when finding a customer has tampered with utility services? What can a…

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