Charles Town Utility Board

Charles Town Utility Board Welcomes You!

The Charles Town Utility Board was created in 1998 by the City of Charles Town City Council upon the issuance of Combined Waterworks and Sewerage System Revenue Bonds under Article 147 of the Codified Ordinances of the City. The Waterworks and Sewerage System of the City was combined into a single undertaking (the “System”). The supervision, management, control and operation of the System is vested in the Charles Town Utility Board (the “Utility Board”).

Our mission is to provide reliable water and sewer services that protect public health and the environment with financial accountability, regional stewardship, and superior customer service.

Upcoming Critical Dates

Oct 21st

October Bills Due

Oct 27th

Regular Board Meeting @4:00 pm

Nov 1st

November Bills Mailed

Nov 8th

October Bill Delinquent Disconnects

Nov 11th

Office Closed for Veterans Day

Nov 12th

ACH From Bank Account for November Bill

News and Notices

A new board meeting packet is ready to view!

October 7, 2021

The October 13, 2021 regular board meeting packet is ready to view on our website. The meeting will begin at 4:00 PM. Click here to view.

September 6, 2021 – Boil Water Notice has been lifted

September 6, 2021

NOTICE: The boil water notice that was in effect for the following locations in Charles Town HAS BEEN LIFTED.Spring Run ApartmentsPatrick Henry EstatesWalmart Shopping CenterMotel 6 Please call our main…

SEPTEMBER 5, 2021 – BOIL WATER NOTICE

September 5, 2021

NOTICE: A Boil water notice is in effect for the following locations in Charles Town until further notice.Spring Run ApartmentsPatrick Henry EstatesWalmart Shopping CenterMotel 6Please call our main office at…

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Community

3rd Quarter Pipeline Newsletter

September 10, 2021

The 3rd Quarter Pipeline Newsletter published by the West Virginia Public Service Commission is now available on their website. To view, click here.

Water Operator of the Year Award

June 23, 2021

At a recent employee picnic of the Charles Town Utility Board, Chief Water Operator, Chris Hutzler, received a prestigious award presented by the West Virginia Section of the American Water…

Don’t flush it. Trash it.

May 19, 2021

CTUB staff recently removed a giant clog of wipes and rags from a manhole in the system. Just a friendly reminder that toilets are not trash cans. Please help us…

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