Charles Town Utility Board

Charles Town Utility Board Welcomes You!

The Charles Town Utility Board was created in 1998 by the City of Charles Town City Council upon the issuance of Combined Waterworks and Sewerage System Revenue Bonds under Article 147 of the Codified Ordinances of the City. The Waterworks and Sewerage System of the City was combined into a single undertaking (the “System”). The supervision, management, control and operation of the System is vested in the Charles Town Utility Board (the “Utility Board”).

Our mission is to provide reliable water and sewer services that protect public health and the environment with financial accountability, regional stewardship, and superior customer service.

Upcoming Critical Dates

Jan 27th

Regular Board Meeting

Feb 1st

February Bills Mailed

Feb 8th

January Bill Delinquent Disconnects

Feb 10th

Regular Board Meeting

Feb 15th

Office Closed for President’s Day

Feb 15th

ACH from Bank Account for February Bill

Feb 21st

February Bill Due

News and Notices

A new board meeting packet is ready to view!

January 22, 2021

The January 27, 2021 regular board meeting packet is ready to view on our website. Click here to view.

COVID-19 Update – Office now open to public

January 11, 2021

The Charles Town Utility Board public counters are now open effective January 11, 2021. We continue to encourage customers to utilize the drop box located outside of the office at…

A new board meeting packet is ready to view!

January 8, 2021

The January 13, 2021 regular board meeting packet is ready to view on our website. Click here to view.

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Community

4th Quarter Pipeline Newsletter

December 17, 2020

The 4th Quarter Pipeline Newsletter published by the West Virginia Public Service Commission is now available on their website. To view, click here.

Need assistance with a delinquent utility bill?

October 22, 2020

We are continuing to work with customers facing financial hardships to establish payment arrangements. We offer contracts for deferred payment plans in most cases. Please contact our office at (304)…

The Consequences of Tampering with Utility Services

October 12, 2020

By Lisa Bailey, Technical Analyst, Engineering Division, Public Service Commission of West Virginia What can a utility do when finding a customer has tampered with utility services? What can a…

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