Charles Town Water Tower
Fire Hydrant
Utility Aerial Image
Water Drain
Utility Aerial Image
Aerial image of river
Charles Town Water Color

Charles Town Utility Board Welcomes You!

The Charles Town Utility Board was created in 1998 by the City of Charles Town City Council upon the issuance of Combined Waterworks and Sewerage System Revenue Bonds under Article 147 of the Codified Ordinances of the City.  The Waterworks and Sewerage System of the City was combined into a single undertaking (the “System”).  The supervision, management, control and operation of the System is vested in the Charles Town Utility Board (the “Utility Board”).

Our mission is to provide reliable water and sewer services that protect public health and the environment with financial accountability, regional stewardship, and superior customer service.


Upcoming Critical Dates

Feb 8th

Regular Board Meeting @4:00 pm

Feb 15th

ACH From Bank Account for February Bill

Feb 20th

Offices Closed for President’s Day

Feb 21st

February Bills Due

Feb 22nd

Regular Board Meeting @4:00 pm

Mar 1st

March Bills Mailed

Mar 6th

February Bill Delinquent Disconnects

Mar 8th

Regular Board Meeting @4:00 pm

News and Notices
A new board meeting packet is ready to view!

February 3, 2023

The February 8, 2023, regular board meeting packet is ready to view on our website. The meeting will begin at 4:00 PM. Click here to view.

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BOIL WATER NOTICE LIFTED 2/2/2023

February 2, 2023

As of 11:00AM on February 2, 2023, the boil water notice has been lifted for all customers in Orchard Hills on Peachtree Drive, York Road, Walnut Road, Plum Tree Lane…

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Request for Qualifications – Utility Legal Services

February 2, 2023

The Charles Town Utility Board (CTUB) is soliciting proposals from law firms to provide utility legal services. Law firms are invited to submit proposals containing their qualifications to provide such…

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Community
CTUB Job Posting – Accounting Clerk

February 6, 2023

Responsible for accurate utility billing information and related matters; processes and maintains water/sewer utility accounts and transactions; accesses utility billing paperwork and computer database for customer billing records; processes and…

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Water Fluoridation Quality Award

December 20, 2022

The Centers for Diseases Control and Prevention awarded the Charles Town Utility Board Water Department with a Water Fluoridation Quality Award for providing high-quality water fluoridation for 12 consecutive months…

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4th Quarter 2022 Pipeline Newsletter

December 8, 2022

The 4th Quarter Pipeline Newsletter published by the West Virginia Public Service Commission is now available on their website. To view, click here.

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