Charles Town Water Tower
Fire Hydrant
Utility Aerial Image
Water Drain
Utility Aerial Image
Aerial image of river
Charles Town Water Color

Charles Town Utility Board Welcomes You!

The Charles Town Utility Board was created in 1998 by the City of Charles Town City Council upon the issuance of Combined Waterworks and Sewerage System Revenue Bonds under Article 147 of the Codified Ordinances of the City.  The Waterworks and Sewerage System of the City was combined into a single undertaking (the “System”).  The supervision, management, control and operation of the System is vested in the Charles Town Utility Board (the “Utility Board”).

Our mission is to provide reliable water and sewer services that protect public health and the environment with financial accountability, regional stewardship, and superior customer service.

Upcoming Critical Dates

Jun 12th

May Bill Delinquent Disconnects

Jun 15th

ACH From Bank Account for June Bill

Jun 19th

Offices Closed for Juneteenth

Jun 20th

Offices Closed for West Virginia Day

Jun 21st

June Bills Due

Jun 28th

Regular Board Meeting @4:00 pm

Jul 1st

July Bills Mailed

Jul 4th

Offices Closed for Independence Day

Jul 10th

June Bill Delinquent Disconnects

News and Notices
2022 Consumer Confidence Report

June 9, 2023

In compliance with the Safe Drinking Water Act Amendments, the Charles Town Utility Board is providing customers with the annual water quality report. To view the 2022 report, click here:…

Read More

June 3, 2023

As of 9:30 A.M. on June 3, 2023, the boil water notice has been lifted for customers on the 200 Block of West 6th Avenue from S. George Street to…

Read More

June 2, 2023

As of 1:00 P.M. on June 2, 2023, a boil water notice has been issued until further notice for customers on the 200 Block of West 6th Avenue from S.…

Read More
See All News and Notices
2nd Quarter 2023 Pipeline Newsletter

May 26, 2023

The 2nd Quarter Pipeline Newsletter published by the West Virginia Public Service Commission is now available on their website. To view, click here.

Read More
CTUB Job Posting – Collection System Technician

April 11, 2023

The Charles Town Utility Board is accepting applications for the position of a Collection System Technician.  Performs skilled tasks in the construction, operation, maintenance, and repair of wastewater system facilities;…

Read More
Hydrant Maintenance and Line Flushing

March 28, 2023

On a biannual basis, the Charles Town Utility Board opens fire hydrants to flush water lines of accumulated sediments that can cause discoloration in customers’ homes and other buildings.  At…

Read More
See All Community Posts