Charles Town Water Color

Charles Town Utility Board Welcomes You!

The Charles Town Utility Board was created in 1998 by the City of Charles Town City Council upon the issuance of Combined Waterworks and Sewerage System Revenue Bonds under Article 147 of the Codified Ordinances of the City.  The Waterworks and Sewerage System of the City was combined into a single undertaking (the “System”).  The supervision, management, control and operation of the System is vested in the Charles Town Utility Board (the “Utility Board”).

Our mission is to provide reliable water and sewer services that protect public health and the environment with financial accountability, regional stewardship, and superior customer service.

Upcoming Critical Dates

Oct 1st

October Bills Mailed

Oct 10th

Offices Closed for Columbus Day

Oct 12th

Regular Board Meeting @4:00 pm

Oct 17th

ACH From Bank Account for October Bill

Oct 17th

September Bill Delinquent Disconnects

Oct 21st

October Bills Due

Oct 26th

Regular Board Meeting @4:00 pm

News and Notices
A new board meeting packet is ready to view!

September 23, 2022

The September 28, 2022 regular board meeting packet is ready to view on our website. The meeting will begin at 4:00 PM. Click here to view.

Read More
Annual Temporary Disinfectant Process Change

July 29, 2022

The Charles Town Utility Board public water system, (PWS) ID WV3301905, will temporarily convert the disinfectant used in the distribution system from chloramine to free chlorine. The conversion will begin…

Read More
Hydrant Flushing Notice

July 29, 2022

CHARLES TOWN UTILITY BOARD HYDRANT FLUSHING NOTICE The Charles Town Utility Board will be performing routine fire hydrant flushing between August 1, 2022 and September 15, 2022.  The purpose of…

Read More
See All News and Notices
WV Low-Income Household Water Assistance Program

April 29, 2022

West Virginia DHHR is offering a new program available to low-income households. The West Virginia Low-Income Household Water Assistance Program (LIHWAP) will offer assistance to eligible households with services that…

Read More
1st Quarter Pipeline Newsletter

March 3, 2022

The1st Quarter Pipeline Newsletter published by the West Virginia Public Service Commission is now available on their website. To view, click here. As mentioned in the pipeline newsletter, the PSC…

Read More
Fats, Oil and Grease

January 21, 2022

Overflows and sewer backups are commonly caused by fats, oils and grease (FOG). FOG gets into the sewer from household drains and neglected grease interceptors at businesses and restaurants. The…

Read More
See All Community Posts