CTUB now offers a safe and secure way for customers to pay bills online. Click the Payment Portal link below to create an account or quick pay as a guest. By creating an account, you can view account balances, monitor consumption history and enroll in Auto Pay.
Other options to pay your bill:
- Mail your payment and bill stub to P.O. Box 7338, Charleston, WV 25356.
- Pay your bill with a credit card over the phone by calling 1-888-299-1480.
- Pay in person at 661 S George Street, M-F 9:00 a.m. until 5:00 p.m. There is a drop box for after-hours payments.