Customer Service For after hours emergencies, call 304-725-2316 Main Office/Customer Service: 304-725-2316 To view our billing policyDownload To view our deposits, service, and payment options policyDownload To view our non-sufficient check policyDownload To view our leak adjustment policyDownload Customer RightsDownload Financial Assistance List of local agencies that offer assistance Download Additional Hardship AssistanceDownload WV Low-Income Household Water Assistance ProgramDownload
