News and Notices

Charles Town Utility Board Sewer Customers served by West Virginia American Water

November 7, 2023

Following the acquisition of Jefferson Utilities by West Virginia American Water, it has come to our attention that there are delays and technical issues with the billing transition.  As a…

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Annual Temporary Disinfectant Process Change

September 11, 2023

The Charles Town Utility Board public water system, (PWS) ID WV3301905, will temporarily convert the disinfectant used in the distribution system from chloramine to free chlorine. The conversion will begin…

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2022 Consumer Confidence Reports

June 9, 2023

In compliance with the Safe Drinking Water Act Amendments, the Charles Town Utility Board is providing customers with the annual water quality reports. To view the 2022 reports, click here:…

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