The Charles Town Utility Board is a municipally owned and operated utility. We provide potable water and sanitary sewer services to the City of Charles Town and portions of Jefferson County. Our system provides water service to over 5,500 customers.
Due to technical issues with our credit card processor, we are not able to take credit card payments over the phone or online. We are hoping to have this resolved within the next 24 hours.
We can debit your bank account for your payment each month. Click here to print the authorization form.
To pay by phone, please call 1-877-664-0229.