The Charles Town Utility Board is a municipally owned and operated utility. We provide potable water and sanitary sewer services to the City of Charles Town and portions of Jefferson County. Our system provides water service to over 5,500 customers.
Over the past two days, the Charles Town water system staff has been working closely with the WV Bureau of Public Health. Information follows: The water has been and is being tested throughout the system and meets all WV Bureau of Public Health Standards. If your water is discolored, please run your cold water for 20 minutes to clear the discoloration. If you have any concerns or questions, please call the Utility at 304-725-2316.
We can debit your bank account for your payment each month. Click here to print the authorization form.
To pay by phone, please call 1-877-664-0229.